The purpose of this manual is to provide detailed information on laboratory tests including many sent to our reference laboratory. For all tests, the type of sample (ie, blood, urine, etc.), and the amount needed is listed. In addition, any necessary conditions such as preservatives, time limits, etc., are noted under each test. Brief interpretive material is included under some test results. In additon to the internet version of this manual, an Alphabetical Index is provided which lists all test names and all synonyms with page numbers for quick and easy reference. Many members of the laboratory staff have been involved in the preparation of this manual. We sincerely hope it meets your needs.

Laboratory Services – New Physician Orientation

Phone:  704-210-5071 or 704-210-5072

Rowan Regional Medical Center laboratory is accredited by the Joint Commission For The Accreditation of Healthcare Organizations, The College of American Pathologists, and is registered with the Food and Drug Administration.  Periodic review of this accreditation is completed by these agencies, and participation in the accreditation process helps provide continuous high quality laboratory testing.  Daily control systems are in place to provide ongoing monitoring of testing.

The laboratory is staffed around the clock, seven days a week according to patient needs.  The department is computerized and provides electronic test requisitions and reports data via the hospital and laboratory computer systems.  The Laboratory Test Catalog, or Directory of Services, is available via the Physicians Website on the RRMC Intranet.  Alternatively, the Laboratory Test Catalog can be accessed via the world wide web at:  http://rowan.pcsigroup.net/sitepages/    Barcode labeling of samples is employed in an effort to reduce specimen identification errors.  Laboratory staff and pathologists are available for consultation.

The Laboratory Medical Director works with three additional pathologists in the direction of the laboratory.  Each pathologist is board certified by the American Board of Pathology in Anatomic and Clinical Pathology; all are fellows of The College of American Pathologists.

The Medical Director, Laboratory Administrative Director, Laboratory Manager, Section Chief Technologists,  Customer Service Supervisor,  Billing and Coding Supervisor and Phlebotomy Coordinator comprise the administrative staff of the laboratory.  Each section of the laboratory is headed by the section chief technologist, who supervises technical and administrative functions of that section.

Outpatient Laboratory Services

Outpatient services are available through outpatient registration, primarily Monday through Friday between the hours of 8:00 AM and 5:00 PM.  Hours for Saturday and Sunday are 7:00 AM through 7:00 PM. Outpatient registration is open, however patients are collected in the main laboratory.  The laboratory is open to serve outpatients around the clock seven days per week.

Physician Laboratory Services     Phone:  704-210-5098

Physician Laboratory Services, “PLS_sm”, also provides services to patients as well as specimen pick-up for physician offices, area skilled nursing facilities, and home health agencies.  For the patient’s convenience, PLS_sm operates specimen collection centers at the following locations:

PLS_sm Customer Service Representatives are available at the main laboratory facility Monday through Friday from 7:00 AM to 8:00 PM to process specimens brought to the department via courier routes.  Our Customer Service Representatives are available to assist you with any questions or needs.  Although PLS_sm does not operate courier routes on weekends or holidays, the main laboratory remains open to serve patients around the clock.